
Permanent
International Health Insurance Plans
For Both US Citizens Non US Citizens


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licensed health insurance agent—the commission is entirely paid by the carrier.
The carrier is prohibited from selling the policy any cheaper if an individual
does not use an agent.
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"Citizen Secure
- Permanent International Major Medical Health Insurance Plan"
$5,000,000 in coverage for individuals and
families needing coverage worldwide
Including the US and Canada
Citizen
Secure formerly International Citizen Series
- International Individual Major Medical Insurance - Annually renewable, major medical insurance for
individuals and families. US citizens outside the US and non-US citizens
anywhere including your home country, the US or third countries. Both US and
International PPO network of doctors and hospitals (see bottom of this page).
CitizenSecureSM Economy
Why Buy International Medical Insurance?
Who is the Plan Administrator?
Who is the Insurer?
Am I Eligible for CitizenSecureSM
Economy?
Is Coverage Under CitizenSecureSM
Economy Renewable?
CitizenSecureSM Economy Senior
Plan
How Do I Apply for International Citizen Economy?
Preferred Provider Network (PPO)
How Do I File a Claim?
Pre-certification
What
Are the Benefits and Limits?
What Are the Plan Features?
What Are
the Rates?
Get a
Free Online Quote!
Why Buy International Medical Insurance?
The answer is easy. If you are a US citizen living abroad, traditional
sources of US private health insurance will not meet your needs.
Geographical exclusions and provider limitations common to these policies
will restrict or even eliminate the coverage available to you while you are
outside the US. At the same time, you may not be eligible for participation
in the government sponsored plans in the country where you reside, or you
may wish to have access to worldwide health care, including the US, in the
event you become seriously ill. If you are a non-US citizen, you may need an
international medical insurance policy to supplement the coverage available
to you through a plan sponsored by your government or to provide coverage
while you are outside your home country. If your lifestyle knows no
geographic limits, you need health insurance that knows no boundaries.
MultiNational Underwriters® has designed CitizenSecureSM
Economy to meet the needs of budget conscious international citizens who
want reliable, affordable coverage.
Who is the Plan Administrator?
MultiNational Underwriters® (MNU), headquartered in Indianapolis, Indiana,
is a full service organization offering a comprehensive portfolio of
insurance products designed specifically to address the insurance needs of
consumers worldwide. MNU's leadership team contributes years of valuable
experience, allowing us to excel in both the domestic and international
insurance markets. Our international claims specialists, medical
professionals and client relations specialists are available 24 hours a day,
7 days a week to answer your questions and respond to your needs. Whether
you have lost your luggage or are in need of Emergency Medical Evacuation,
you will find our service team to be prompt, compassionate, and highly
professional.
Who is the Insurer?
Lloyd's, the largest and oldest insurance market in the world, is the
insurer of the CitizenSecureSM Economy. Rated 'A'
(Excellent) by AM Best Company and 'A' (Strong) by Standard and Poor's,
Lloyd's provides financial strength and security that is unparalleled in the
worldwide insurance market. Lloyd's is recognized as a market leader in the
accident and health insurance arena and is well-known for its innovative
products and services. Presently, Lloyd's provides accident and health
insurance to millions of individuals in almost every country of the world.
Am I Eligible for International Citizen
Economy?
CitizenSecureSM Economy is available to citizens
of all countries of the world who are at least age 14 days and not older
than age 74. If you are a US citizen, you must reside outside the US or plan
to depart the US within 30 days of the Effective Date. If you are a US
citizen, you must also reside outside the US for at least 6 months within
each Certificate Period. Citizens of other countries may reside anywhere,
including their country of citizenship.
Is Coverage Under International Citizen
Economy Renewable?
Yes. CitizenSecureSM Economy is annually
renewable. There are no medical questions at renewal. Renewal is only
subject to your continued eligibility and payment of premiums. Your renewal
premium will be the same as all persons of the same Certificate origination
year, age and gender. If you purchase coverage before you reach the age of
65, and maintain coverage continuously for 10 years, subject to continued
eligibility, you will automatically be eligible to apply for the
CitizenSecureSM Economy Senior Plan with no
medical questions.
International Citizen Senior Plan
Eligibility for the standard CitizenSecureSM
Economy plan ends at age 75, but for those members who joined before age 65
and have maintained coverage for at least 10 years, the CitizenSecureSM
Economy Senior Plan is available with no medical questions. The
CitizenSecureSM Economy Senior Plan offers many of
the same great benefits and limits as the standard CitizenSecureSM
Economy plan. The Senior Plan deductibles available are $5,000, $7,500, and
$10,000. On the Senior Economy plan, the Overall Maximum Limit is reduced to
$1 million. Additionally, the Human Organ Transplant and Emergency Medical
Evacuation benefits are deleted.
How Do I Apply for CitizenSecureSM?
MultiNational Underwriters® offers a variety of easy ways for you to
apply for coverage. To receive a quote and complete an application online,
please
click here.
Applying Online, by Fax, or by Mail
Complete the Online by running quotes for the Platinum, Economy or Premier
and then doing the secure, private, online application. You can also
complete a paper by requesting it from
Citizen Secure Economy Application. Remember, your Application will
become a permanent part of your record as well as part of your Certificate
of Coverage. Answer each question thoroughly and legibly. You may attach
additional sheets if necessary.
Within five business days of receipt of your Application, you will be
informed of whether your Application has been accepted or of any additional
information required for continuing the evaluation of your Application. If
your Application is accepted, you will be informed of the effective date of
coverage, and a fulfillment kit will be sent via mail containing your
Certificate of Coverage, an identification card, a Claimant's Statement, and
instructions on how to use your insurance. In the event that your
Application is not accepted, MultiNational Underwriters® will promptly
refund your premium.
What Should I Expect During the Underwriting Process?
CitizenSecureSM Economy is a medically
underwritten plan, which means that your family's medical status and history
will be used to determine your eligibility for coverage. When Underwriting
reviews your Application, they will evaluate the medical information that
you provide and determine whether coverage can be issued. Your premium may
be impacted by your tobacco and alcohol use, body build, and family history
details. If additional premium is due, you will be notified after a medical
underwriter has reviewed the application.
Preferred Provider Network (PPO)
Coinsurance will be waived for expenses incurred in the US within our
direct-pay PPO. Simply present your identification card at the provider's
office so that they may contact us to verify benefits and billing
information. For your convenience, MultiNational Underwriters® also offers
an international network. Both networks are searchable through Client Zone,
which is accessible with your Certificate number and date of birth once
coverage has been approved.
How Do I File a Claim?
Filing a claim is easy. Once your Application is accepted, you will receive
a kit which contains a Claimant's Statement and Authorization form. Just
complete this Claimant's Statement and Authorization form, attach original,
itemized bills, and forward them to MultiNational Underwriters®. Be sure to
complete your Claimant's Statement entirely and sign it. If you have already
paid certain expenses, attach copies of your payment receipts. You will be
reimbursed for eligible medical or dental expenses. In many cases,
MultiNational Underwriters® will make payments directly to the hospital or
physician that treated you. Remember, you are responsible for the
deductible, coinsurance, and any ineligible charges.
Pre-certification
CitizenSecureSM Economy plans require
Pre-certification, which simply means that you must contact MultiNational
Underwriters® as soon as possible before a planned hospitalization or
surgical procedure, within 48 hours of an emergency hospital admission, or
within the first 90 days of pregnancy. Pre-certification allows us to
establish contact and make payment arrangements with your providers,
negotiate discounts which will benefit both you and us, pre-arrange future
care, and plan for your claim. Pre-certification helps us help you.
What Are the Plan Features?
Emergency Medical Evacuation:
CitizenSecureSM Economy provides coverage for
Emergency Medical Evacuation to the nearest medical facility qualified to
treat your life threatening condition or potential loss of limb. All
Emergency Medical Evacuations must be approved in advance and coordinated by
MultiNational Underwriters®. Emergency Medical Evacuations provide you with
access to care when you need it most. MultiNational Underwriters® is
available 24 hours a day, 7 days a week to approve and coordinate Emergency
Medical Evacuations as well as other valuable assistance services needed
during an Emergency.
Emergency Reunion:
In the event of a covered Emergency Medical Evacuation, CitizenSecureSM
Economy will provide the following benefits: the cost of an economy
round-trip air and/or ground ticket for one of your Relatives (parent,
spouse, sibling or child age 18 or older) for travel to the area where you
are hospitalized following an Emergency Medical Evacuation and reasonable
expenses for lodging and meals for your Relative for a period not to exceed
15 days.
Repatriation of Remains:
In the event of a covered Injury or Illness resulting in your death,
CitizenSecureSM Economy will provide the following
benefit: air and/or ground transportation of bodily remains or ashes to the
area of your principal residence and reasonable cost of preparation of the
remains necessary for transportation.
Wellness:
After 12 months of continuous coverage, children under the age of 19 are
eligible for Wellness benefits that are not subject to the Deductible. After
24 months of continuous coverage, adults age 19 and above are eligible for
Wellness benefits that are not subject to the Deductible. Wellness benefits
include routine physical exams, tests and immunizations, as well as
mammogram and OB/GYN visits for adult females.
Optional Dental Insurance:
If you purchase the Dental Rider, children age 9 to 16 are covered for
Preventative Dental care, including routine oral exams every 6 months,
fluoride treatment every 12 months and bitewing x-rays every 24 months. All
family members are covered for Basic and Major Dental Benefits for both
children and adults. Preventative Benefits include routine oral exams and
x-rays, cleaning and fluoride treatments. Basic Benefits include
periodontics, endodontics, extractions and fillings. Major Benefits include
crowns, bridges and dentures. The CitizenSecureSM
Optional Dental Rider is a must for families as well as individuals.
Coverage is provided worldwide at your choice of dentists.
Optional Sports Rider
The Optional Sports Rider is a must-have addition for your extreme sports
lifestyle. Whether your interests include mountaineering, skydiving, or
whitewater rafting, electing the Sports Rider option will add coverage up to
a lifetime maximum of $25,000 for these activities excluded by the standard
plan. Coverage for Contact Sports, such as soccer or hockey, is added up to
a lifetime maximum of $5,000. The Sports Rider adds coverage for sports and
athletics except those activities engaged in for wage, reward, or profit.
Pre-existing Conditions:
If your Pre-existing Conditions have been fully disclosed on your
Application and not excluded or restricted by any other provision of your
Certificate, your Pre-existing Conditions are covered up to $5,000 per
Certificate Period and $50,000 Lifetime limit after you have been insured
continuously for 24 months. Pre-existing Conditions include any Injury,
Illness or Mental Health disorder that existed at or prior to your initial
Effective Date, including chronic or recurring conditions.
Acute Onset of Pre-existing Condition:
If your Pre-existing Conditions have been fully disclosed on your
Application and the conditions are not excluded or restricted by any other
provision of your Certificate, you are covered for an Acute Onset of
Pre-existing Condition up to $1,000 during the first 12 months of coverage
and up to $2,500 during the second 12 months of coverage hereunder. An Acute
Onset of a Pre-existing Condition is a sudden, unexpected outbreak or
recurrence of a Pre-existing Condition, which occurs spontaneously and
without advance warning, either in the form of Physician recommendations or
symptoms which would have caused a prudent person to seek medical attention
prior to the outbreak or recurrence. Treatment must be obtained within 24
hours of the sudden and unexpected outbreak or recurrence.
Exclusions and Limitations:
The following charges, treatments, care, services, supplies and/or
conditions are excluded from coverage:
- Charges not Incurred during the Certificate Period
- Services or treatment payable by another insurance or government
- Substance Abuse
- Charges which exceed Usual, Reasonable and Customary
- Investigational or experimental surgeries or treatment
- Custodial, Educational or Rehabilitative Care
- Weight modification
- Cosmetic surgery, unless reconstructive surgery is directly relating
to a covered Illness or Injury
- Individuals HIV+ at effective date
- Charges relating to congenital conditions
- Drugs or treatment for sexual dysfunction
- Charges for use of Emergency Room for treatment of Illness unless
the patient is directly admitted to the Hospital as Inpatient for
further treatment of that Illness
- Drugs or treatment to promote or prevent conception
- Devices or procedures to correct sight or hearing
- Self-inflicted Injury or Illness
- Foot care, unless related to a covered accidental Injury
- Treatment or supplies not ordered by a Physician or not Medically
Necessary, except for Wellness benefits provided herein.
- Organ transplants, except for Covered Transplants
- Speech, acupuncture or sleep therapy
- Acts of Terrorism, war, insurrection, riot or any variation thereof
- Dental Treatment, except emergency treatment following a covered
Accident, or unless Dental Rider is purchased
The following are excluded from the Optional Dental Rider:
- Orthodontia
- Sealants, bleaching and oral hygiene expenses
This is a summary of the exclusions contained in the
Certificate of Insurance. See the Certificate of Insurance for a complete
list of exclusions.
Special Illness Exclusion:
The following conditions which manifest themselves within the first 180 days
of coverage are excluded: any condition of the breast, prostate, the
reproductive system, tonsils, adenoids, hemorrhoids, hernia, gallstones,
kidney stones, glaucoma, cataracts, disk disease, varicose veins, all types
of cysts, arthritis, and repetitive motion disorders, and any disorder or
disease of the skin.
Optional Term Life and AD&D Insurance:
If you reside outside the US, you may purchase the Optional Term Life and
Accidental Death and Dismemberment insurance to protect your family and
provide cash benefits in the event of your death. The amount of Basic
coverage ranges from $5,000 to $50,000, depending on your age at the time of
your death or dismemberment. If you are at least 19, but not yet 65, you may
purchase Supplemental coverage, which doubles the benefits available to you.
CitizenSecureSM Assistance Services:
The following Assistance Services are available to you 24 hours a day, 7
days a week while your CitizenSecureSM Economy
plan is in effect.
Pre-Trip Health and Safety Advisories (available after your purchase
of CitizenSecureSM Economy, and before your
departure) - call us for current passport, visa, inoculation and vaccine
requirements, as well as up-to-date travel safety advisories.
Livetravel Services - we will make emergency travel and itinerary
changes for you including rebooking flights, hotel reservations and ground
transportation arrangements.
BagTrak - we are the industry leaders in tracking lost checked
baggage. We will help you locate your lost checked baggage, and deliver it
to you anywhere in the world.
Emergency Message Relay - we will relay messages to your family,
friends and co-workers, helping you to maintain contact during an emergency.
Emergency Cash Transfers - we will assist you in arranging and
obtaining cash transfers anywhere in the world.
CitizenSecureSM Assistance Services also
include:
- Medical referrals
- Up-to-the-minute travel medical advisories
- Assistance with prescription drug replacement
- Dispatch of a doctor or specialist
- Emergency travel arrangements for family members
- Lost passport or travel documents assistance
- Embassy and consulate referrals
- Legal and accounting referrals
- Bail bond assistance
- Translation and interpretation assistance
CitizenSecureSM Assistance Services are not
insurance benefits and provision of any Assistance Service is not a
guarantee of any other benefit under CitizenSecureSM
Economy.
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For more information please contact:
John K. Arnold
Managing General Agent
International Insurance Website www.insurance-network.com
E-Mail: John K. Arnold
Phone: 407-592-0311
Fax: 407-386-7053
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